OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
115 ratings and 92 comments received in the last 90 days.
03 April 2026
Excellent service from Phil Croydon at Group 1 Lincoln, from start to finish.
02 April 2026
Very satisfied with all the helpful friendly courteous and knowledgeable staff.
31 March 2026
Very smooth and the staff were super helpful
31 March 2026
If I could have designed a method of purchasing and taking delivery of a car, I could not have come up with a better service than the one I received from Group 1 Mini in Lincoln. It was pretty much perfect thanks to Nigel Emberton.
31 March 2026
We have used Nigel at Mini one now for the past 3 Motability cars. As usual we have received excellent care and support from the ordering to the delivery of the new car.
31 March 2026
Staff very helpful & knowledgeable
29 March 2026
Friendly, knowledgeable staff, without being pushy.
25 March 2026
Very knowledgeable, helpful but not pushy staff
24 March 2026
Very very friendly staff, nigel was a 10/10 nothing was too much trouble
21 April 2026
Great friendly service kept up to date on the app
20 April 2026
Efficient, professional and smooth service. Member of staff was friendly and helpful.
20 April 2026
I was kept informed and have nothing to complain about
15 April 2026
Quality service!
14 April 2026
Service carried as requested
14 April 2026
Nothing to not like
14 April 2026
Excellent service . Mot quick and waited . Nice coffee
13 April 2026
Car booked in for 9am and we arrived a little bit early and service were all ready to take our keys. Invoice was less than we expected which was a bonus. Bit disappointed that they said they were unable to record oil change on the iDrive
13 April 2026
Always get good service
12 April 2026
Because I was completely satisfied
FIND Group 1 Lincoln.
Address
- Roman Way, South Hykeham, Lincoln, Lincolnshire, LN6 9UH
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 01522 688 889
Lincoln as well as surrounding areas including Grantham, Retford, Gainsborough and Market Rasen
Address
- Roman Way, South Hykeham, Lincoln, Lincolnshire, LN6 9UH
Opening Hours
- Mon–Fri:08:30 - 17:00
- Sat:CLOSED
- Sun:CLOSED
Phone
- 01522 688 889
Lincoln as well as surrounding areas including Grantham, Retford, Gainsborough and Market Rasen
Address
- Roman Way, South Hykeham, Lincoln, Lincolnshire, LN6 9UH
Opening Hours
- Mon–Fri:08:30 - 17:00
- Sat:CLOSED
- Sun:CLOSED
Phone
- 01522 688 889
Lincoln as well as surrounding areas including Grantham, Retford, Gainsborough and Market Rasen
Address
- Roman Way, South Hykeham, Lincoln, Lincolnshire, LN6 9UH
Opening Hours
- Mon–Fri:08:30 - 17:00
- Sat:CLOSED
- Sun:CLOSED
Phone
- 01522 688 889
Lincoln as well as surrounding areas including Grantham, Retford, Gainsborough and Market Rasen
05 April 2026
Really helpful and very knowledgeable