OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
114 ratings and 83 comments received in the last 90 days.
04 March 2026
Friendly service
25 February 2026
No pushy salesman vibes on entering the Lincoln Mini showroom. Initially came in to look and ended up with a new mini, I don't know how it happened! Definitely bought into the customer service given to me. Everyone seemed genuinely happy to help.
14 February 2026
Friendly helpful staff from receptionist to sales person
13 February 2026
From the moment we arrived, we received incredible, friendly service. The lady at the front desk warmly welcomed us and directed us to Dave, who was outstanding. He was extremely helpful, knowledgeable, and courteous. Thank you !
08 February 2026
Excellent customer service no pressure selling
04 February 2026
The service, as always, is second to none. The whole process is so easy. I have no hesitation to recommend to friends and family.
02 February 2026
Our experience was stress free and easy. We were kept informed throughout the whole process
27 January 2026
David and Phil were amazing! Felt so welcomed and supported in my decision. I felt they wanted me to be happy and 100% before leaving the showroom. Time was spent by both to make me feel happy. Could not recommend more.
18 January 2026
Ella Haywood and Phil Cole made the whole purchase process a very pleasant experience from start to finish.
04 March 2026
Attentive, friendly, honest interaction. We had bought a 2013 mini from an independent garage. The service team identified issues with the DPF regenerating and your adviser suggested we return the car, given we'd purchased within 30 days.
04 March 2026
Greeted by staff when i came in, Peter Mizon was looking after me today, went through everything clearly for my cars service and MOT.
01 March 2026
Peter Mizen is always very friendly and helpful.
01 March 2026
booked in easily, pleasant staff
01 March 2026
It was very kind to be able to wait whilst the MOT to take place. I was informed whilst the car was in of certain issues that Needed sorting. I do not understand why I Needed to aprove the cost at the time if they were not going to sort it then.
01 March 2026
Great service.Staff very friendly and helpful.
25 February 2026
Efficient, friendly and good value.
25 February 2026
Great service but had thought I was getting my car back the same day. It was only after 5pm that I was told it would be the day afterwards. Thankfully I didn't need it to get to work.
25 February 2026
Nigel and Phil were vey knowledgable and professional
23 February 2026
All staff were friendly helpful and receptive to my needs
FIND Group 1 Lincoln.
Address
- Roman Way, South Hykeham, Lincoln, Lincolnshire, LN6 9UH
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 01522 688 889
Lincoln as well as surrounding areas including Grantham, Retford, Gainsborough and Market Rasen
Address
- Roman Way, South Hykeham, Lincoln, Lincolnshire, LN6 9UH
Opening Hours
- Mon–Fri:08:30 - 17:00
- Sat:CLOSED
- Sun:CLOSED
Phone
- 01522 688 889
Lincoln as well as surrounding areas including Grantham, Retford, Gainsborough and Market Rasen
Address
- Roman Way, South Hykeham, Lincoln, Lincolnshire, LN6 9UH
Opening Hours
- Mon–Fri:08:30 - 17:00
- Sat:CLOSED
- Sun:CLOSED
Phone
- 01522 688 889
Lincoln as well as surrounding areas including Grantham, Retford, Gainsborough and Market Rasen
Address
- Roman Way, South Hykeham, Lincoln, Lincolnshire, LN6 9UH
Opening Hours
- Mon–Fri:08:30 - 17:00
- Sat:CLOSED
- Sun:CLOSED
Phone
- 01522 688 889
Lincoln as well as surrounding areas including Grantham, Retford, Gainsborough and Market Rasen
04 March 2026
We are repeat customers of David and Phil. Both are extremely easy to deal with whilst being very professional and knowledgeable, making the buying experience very easy and reassuring. 10 / 10.