OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
107 ratings and 78 comments received in the last 90 days.
26 June 2025
First class from initial contact to collection and after sales. Love the whole team special thanks to Ella and Phil who were extremely engaging and so helpful.
11 June 2025
Dealership was very helpful
05 June 2025
As above!!!
04 June 2025
Because I was satisfied
01 June 2025
We were given time to make decisions; once the purchase was made, we were kept informed of the cars progress.
29 May 2025
From beginning to end it was an absolute pleasure to buy this vehicle. Ella and Phil couldnt do enough to help, and i will certainly return to the dealership when it is time to buy another new car. Delivery was carried out very well indeed.
28 May 2025
Nigel was really knowledgeable and not pushy which is the key thing for me. The hand over was really easy and it was great being able to sign and read documentation before the date
25 May 2025
Joe the sales professional made the whole experience enjoyable, his knowledge and enthusiasm were top rate.
11 May 2025
Great experience from start to finish, very friendly, extremely helpful, they made the whole process very very easy. A big thank you to Luke, Nigel and Phil for helping us yet again. We absolutely love love love our new mini!
08 July 2025
Loved my tyres being dressed
08 July 2025
Great service, catwalk around always a nice touch.
06 July 2025
The experience was fantastic. Peter on reception and Chris the service manager were great. I was kept up to date at all stages of the process.
02 July 2025
Because the staff appear to be interested in Minis, knowledgeable and always show enthusiasm to customers.
29 June 2025
Peter Mizen went above and beyond to help with our service and ensure that the warranty was honored despite our mistake. Peter communicated all through the process, and we will continue to do business with him when the time comes for a new vehicle.
27 June 2025
Max was great, he was responsive and informative throughout.
26 June 2025
I couldn't be more satisfied on this occasion. Peter went above and beyond his normal duties with help getting my car back running. I couldn't be happier with the service given
23 June 2025
Booking in at second attempt went great and everyone in Mini Centre very approachable and friendly, plus I thought it a nice gesture washing car to a high standard. I must also say my direct contact Peter who made me feel welcome was very helpful !
23 June 2025
Great customer service given and all went smoothly with my car.
21 June 2025
Staff were nice, and knowledgeable,
08 July 2025
Very courteous, helpful, knowledgeable. Overall excellent customer service