OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
178 ratings and 122 comments received in the last 90 days.
30 April 2025
........
15 April 2025
I was very satisfied Nigel answered all the questions I needed to know. Couldn't be more helpful.
08 April 2025
Nigel was a pleasure to deal with
03 April 2025
Same as above
03 April 2025
Professional and friendly. Very slick.
01 April 2025
Excellent overall.
31 March 2025
Excellent support and advice from Nigel Emberton and Phil Cole
31 March 2025
Phil and Nigel were extremely professional, knowledgeable and helpful.
28 March 2025
Only issue was about App which couldn't be done at delivery and, unfortunately, when done the next day it cancelled out all the settings set up at delivery.
11 May 2025
Same Eloise on reception was lovely and really helpful
09 May 2025
Everything went well
06 May 2025
Excellent service from start to finish!
04 May 2025
All round professional service in a welcoming environment
04 May 2025
see above
04 May 2025
Because I'm completely satisfied
02 May 2025
Because it's a 5 star service
02 May 2025
Overall good service and everything explained well
30 April 2025
Mini booked in for it's first service. Dealt with professionally when I called and when I dropped Mini off dealt with swiftly (as I'd already checked in on line prior). I was contacted when service completed.
29 April 2025
Very good communication timely repair
11 May 2025
Great experience from start to finish, very friendly, extremely helpful, they made the whole process very very easy. A big thank you to Luke, Nigel and Phil for helping us yet again. We absolutely love love love our new mini!