OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
126 ratings and 82 comments received in the last 90 days.
09 January 2026
Nigel Pemberton looked after me very well during the purchase process.
07 January 2026
Happy with hand over of car. All staff friendly and professional.
29 December 2025
Everything was easy and straight forward
28 December 2025
Always polite, friendly and helpful. Nothing is too much trouble.
16 December 2025
Very straightforward and excellent technical run through ( for non technical people!)
12 December 2025
I ordered a new car with a post Xmas delivery and collected it 2 weeks ago! The handover from Phillip was fantastic!
10 December 2025
Phil Cole and Philip Croydon were amazing and the customer care exceeded expectations
03 December 2025
Genuinely one of the nicest places and people I have ever dealt with. 10/10 !!
03 December 2025
Very helpful and informative
17 January 2026
Excellent service
17 January 2026
Great team ,everyone looks after my car really well
12 January 2026
No issues
12 January 2026
Quick and efficient
08 January 2026
Professional and proficient, friendly staff.
08 January 2026
Very good service from service team - great communication and assistance.
06 January 2026
Professional and courteous staff from initial greeting through to collecting my car which was completed at the agreed time. I can't speak highly enough of the Lincoln team.
06 January 2026
Completely satisfied with Lincoln Mini, Peter Mizen was brilliant at explaining everything about my repair and couldn't be more helpful. As rubbish a Mini Grimsby were Mini Lincoln were the opposite and I would definitely go back to them again.
31 December 2025
As above . Peter on the service desk is as always cheerful and helpful. He keeps you fully informed at every stage.
30 December 2025
The staff kept me up to do date and nothing was too much trouble.
FIND Group 1 Lincoln.
Address
- Roman Way, South Hykeham, Lincoln, Lincolnshire, LN6 9UH
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 01522 688 889
Lincoln as well as surrounding areas including Grantham, Retford, Gainsborough and Market Rasen
Address
- Roman Way, South Hykeham, Lincoln, Lincolnshire, LN6 9UH
Opening Hours
- Mon–Fri:08:30 - 17:00
- Sat:CLOSED
- Sun:CLOSED
Phone
- 01522 688 889
Lincoln as well as surrounding areas including Grantham, Retford, Gainsborough and Market Rasen
Address
- Roman Way, South Hykeham, Lincoln, Lincolnshire, LN6 9UH
Opening Hours
- Mon–Fri:08:30 - 17:00
- Sat:CLOSED
- Sun:CLOSED
Phone
- 01522 688 889
Lincoln as well as surrounding areas including Grantham, Retford, Gainsborough and Market Rasen
Address
- Roman Way, South Hykeham, Lincoln, Lincolnshire, LN6 9UH
Opening Hours
- Mon–Fri:08:30 - 17:00
- Sat:CLOSED
- Sun:CLOSED
Phone
- 01522 688 889
Lincoln as well as surrounding areas including Grantham, Retford, Gainsborough and Market Rasen
18 January 2026
Ella Haywood and Phil Cole made the whole purchase process a very pleasant experience from start to finish.