OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
128 ratings and 87 comments received in the last 90 days.
28 December 2025
Always polite, friendly and helpful. Nothing is too much trouble.
16 December 2025
Very straightforward and excellent technical run through ( for non technical people!)
12 December 2025
I ordered a new car with a post Xmas delivery and collected it 2 weeks ago! The handover from Phillip was fantastic!
10 December 2025
Phil Cole and Philip Croydon were amazing and the customer care exceeded expectations
03 December 2025
Genuinely one of the nicest places and people I have ever dealt with. 10/10 !!
03 December 2025
Very helpful and informative
02 December 2025
fast delivery & regular updates up until my car was delivered
01 December 2025
The whole process ran smoothly, without stress. everything was taken care of. Nothing was too much trouble.
28 November 2025
Showroom staff were welcoming, polite and knowledgeable. All our queries were answered fully, the car and options were well explained, and a lengthy test drive was arranged. Finance options were fully explained although we paid cash in full.
31 December 2025
As above . Peter on the service desk is as always cheerful and helpful. He keeps you fully informed at every stage.
30 December 2025
The staff kept me up to do date and nothing was too much trouble.
24 December 2025
Efficient and on time. Keep me informed about the car.
22 December 2025
Punctual ,great people ,helpful
22 December 2025
Problem sorted quickly
22 December 2025
Very diligent and professional
21 December 2025
Excellent service from friendly staff
17 December 2025
everything explained
17 December 2025
I was disappointed that my car was not cleaned after the accident damage was repaired
17 December 2025
See previous. Along with my husband changed his workload to fit in my car appointment so I could go to work. He then had to take a hire car back home and me to collect my car the following day.
FIND Group 1 Lincoln.
Address
- Roman Way, South Hykeham, Lincoln, Lincolnshire, LN6 9UH
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 01522 688 889
Lincoln as well as surrounding areas including Grantham, Retford, Gainsborough and Market Rasen
Address
- Roman Way, South Hykeham, Lincoln, Lincolnshire, LN6 9UH
Opening Hours
- Mon–Fri:08:30 - 17:00
- Sat:CLOSED
- Sun:CLOSED
Phone
- 01522 688 889
Lincoln as well as surrounding areas including Grantham, Retford, Gainsborough and Market Rasen
Address
- Roman Way, South Hykeham, Lincoln, Lincolnshire, LN6 9UH
Opening Hours
- Mon–Fri:08:30 - 17:00
- Sat:CLOSED
- Sun:CLOSED
Phone
- 01522 688 889
Lincoln as well as surrounding areas including Grantham, Retford, Gainsborough and Market Rasen
Address
- Roman Way, South Hykeham, Lincoln, Lincolnshire, LN6 9UH
Opening Hours
- Mon–Fri:08:30 - 17:00
- Sat:CLOSED
- Sun:CLOSED
Phone
- 01522 688 889
Lincoln as well as surrounding areas including Grantham, Retford, Gainsborough and Market Rasen
29 December 2025
Everything was easy and straight forward