OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
121 ratings and 80 comments received in the last 90 days.
04 February 2026
The service, as always, is second to none. The whole process is so easy. I have no hesitation to recommend to friends and family.
02 February 2026
Our experience was stress free and easy. We were kept informed throughout the whole process
27 January 2026
David and Phil were amazing! Felt so welcomed and supported in my decision. I felt they wanted me to be happy and 100% before leaving the showroom. Time was spent by both to make me feel happy. Could not recommend more.
18 January 2026
Ella Haywood and Phil Cole made the whole purchase process a very pleasant experience from start to finish.
09 January 2026
Nigel Pemberton looked after me very well during the purchase process.
07 January 2026
Happy with hand over of car. All staff friendly and professional.
29 December 2025
Everything was easy and straight forward
28 December 2025
Always polite, friendly and helpful. Nothing is too much trouble.
16 December 2025
Very straightforward and excellent technical run through ( for non technical people!)
03 February 2026
Excellent customer service
02 February 2026
Service done to my expectations
31 January 2026
Service was efficiently carried out within the promised time. Staff were extremely helpful in answering all the queries I had.
31 January 2026
Everyone is extremely professional and helpful
29 January 2026
The surface level at mini Group one is excellent and they really look after you and treat you well. Hiley recommend
29 January 2026
Liked the video report and the friendly staff, plus waiting areas with free coffee and desks
28 January 2026
Everything went smoothly and the communication was good.
26 January 2026
Service done while I waited, car cleaned Needed new tyre but not in stock
26 January 2026
Helpful and reliable
25 January 2026
Polite and efficient service
FIND Group 1 Lincoln.
Address
- Roman Way, South Hykeham, Lincoln, Lincolnshire, LN6 9UH
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 01522 688 889
Lincoln as well as surrounding areas including Grantham, Retford, Gainsborough and Market Rasen
Address
- Roman Way, South Hykeham, Lincoln, Lincolnshire, LN6 9UH
Opening Hours
- Mon–Fri:08:30 - 17:00
- Sat:CLOSED
- Sun:CLOSED
Phone
- 01522 688 889
Lincoln as well as surrounding areas including Grantham, Retford, Gainsborough and Market Rasen
Address
- Roman Way, South Hykeham, Lincoln, Lincolnshire, LN6 9UH
Opening Hours
- Mon–Fri:08:30 - 17:00
- Sat:CLOSED
- Sun:CLOSED
Phone
- 01522 688 889
Lincoln as well as surrounding areas including Grantham, Retford, Gainsborough and Market Rasen
Address
- Roman Way, South Hykeham, Lincoln, Lincolnshire, LN6 9UH
Opening Hours
- Mon–Fri:08:30 - 17:00
- Sat:CLOSED
- Sun:CLOSED
Phone
- 01522 688 889
Lincoln as well as surrounding areas including Grantham, Retford, Gainsborough and Market Rasen
08 February 2026
Excellent customer service no pressure selling